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Marketing Matters Live!
On-location Broadcast
from the American Marketing Association’s Mplanet 2006
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Business is Booming: How Baby Boomers are redrawing the landscape, with Dr. Carol Orsborn, Senior Vice President and Co-Chair FH BOOM, Fleishman-Hillard


Dr. Carol Orsborn, Fleishman-Hillard Senior Vice President and Co-chair of the firm’s FH BOOM practice, discusses some fascinating aspects of marketing to the baby boom generation. Among the trends and issues discussed:
- Because boomers aren’t entering their “senior years” with the same attitudes as previous generations, they are essentially forming an entirely new demographic
- Women have become a dominant force in baby boomer purchasing decisions – and successful companies must create products and services designed to meet women’s needs
- Because boomers are more demanding than other demographics, companies that do well marketing to them will also do well with other demographics
- In the last 2-3 years, surveyed boomers have indicated that companies are doing better at understanding what boomers want and in communicating to them.

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eBay reveals how eBroadcasting has enabled the company to more easily build one of the world’s most loyal customer communities.
Play Interview (6 minutes + 2 minute summary)

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Learn how eBroadcasting can help you simplify prospecting, selling, customer service, and channel sales – by more effectively sharing knowledge with customer audiences.
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