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Business Best Practices Radio Show-- 1-14-05
Connecting people with the knowledge that produces results
Host: Jesse "Bottom Line Guy" Wacht
Co-founder, Business Best Practices.com


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each Segment in the Agenda Below.


Contributing Editor: Howard Putnam
Ex-CEO Southwest Airlines
Appears first Friday of every month


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Show Agenda and Guests

Friday, January 14, 2005
Management & Leadership
8:00-8:15 AM PST


Jaclyn's Business Profile

Jaclyn's Personal Site



Best Practices of Record-setting Virtual Teams

Dr. Jaclyn Kostner, CEO of Bridge the Distance and Author of Bionic eTeamwork



  • 5 blunders that will almost guarantee a meltdown of your virtual team (most leaders don’t have a clue of what they are)
  • 6 surefire ways to know when you have a problem on your virtual team and what you can do about it
  • Create an engaging and interactive emeeting with these 3 new best practices that will have your team jumping into action
Customer Acquisition & Retention
8:15-8:30 AM PST


Jaclyn's Business Profile

Jaclyn's Personal Site



Best Practices of Record-setting Virtual Teams (continued)

Dr. Jaclyn Kostner, CEO of Bridge the Distance and Author of Bionic eTeamwork



  • How to create an “action culture” that will prevent culture wars among your virtual team members
  • How to nurture an “action culture” and duplicate the performance of legendary teams (FedEx, Kinkos, Starbucks, Nordstorms)
  • The key action that an effective e-leader must master to drive the team to record-breaking levels
Customer Loyalty & Communication
8:30-8:45 AM PST


Raleigh's Business Profile

Raleigh's Personal Site



Secrets of “Let’s Get Personal” Branding

Raleigh Pinskey, Media Consultant and Author of The Zen of Hype and Positioning Your Hook, Line and Pitch



  • Branding…it’s not just for the marketing and PR guys anymore (find out how your other employees can build your brand with these simple techniques!)
  • PR secrets of entrepreneurs that can get you the kind publicity that will have your competitors wondering how you got so famous so fast
  • How to skyrocket your credibility, build your relationships and enhance your brand with these little-known tips on educating your market
Bottom-line Wrap-up plus Q & A
8:45-9:00 AM PST




Bottom-line Wrap-up plus Q & A
Host, Jesse Wacht with Jaclyn Kostner


  • Putting It All Together: Insights, Input and Integration of the topics from today's guests with Jesse and Jaclyn as they wrap up and give their take from the people, process and implementation angle.


Past Show Agendas with Links to Archives

9/24/04--Four Segments - Putnam, McKain, Gitomer, Putnam/Wacht

10/1/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht


10/8/04--Four Segments - Faust, Alessandra, Alessandra, Faust/Wacht

10/15/04--Four Segments - CRM, Roebke, Higby, Davis/Wacht

10/22/04--Four Segments - Jensen, Parinello, Jensen, Parinello/Wacht

10/29/04--Four Segments - Temple, Cathcart, Cathcart Temple/Wacht

11/05/04--Four Segments - Putnam, Stein, Alessandra, Putnam/Wacht

11/12/04--Replay of Premier Show Featuring- Putnam, McKain, Gitomer, Putnam/Wacht

11/19/04--Four Segments - Downs, Downs, Brody, Downs/Wacht

11/26/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht

12/03/04--“Best Of” Strategies to Create a Competitive Advantage in 2005

12/10/04--Four Segments - Boyd/Watt, Buterin, Boyd/Watt, Buterin/Boyd/Watt&Wacht

12/17/04--Four Segments - Reid Smith for 3 segments then Reid Smith&Wacht

12/24/04--Special Holiday Replay of The "Best Of" Show on 12/3/04

12/31/04--Special Holiday Replay of The "Best Of" Show on 12/3/04

12/17/04--Howard & Jesse QA Show



About Business Best Practice Radio

Internet radio with a supporting Web site...a powerful combination for delivering business best practices that you can quickly absorb and immediately apply to your business.

In each of the four 15-minute segments of the Internet radio show you "take-away" fresh, up-to-the-minute, concise modules of information from world-class business experts that will leave your competitors in the dust. Information that you can't get in print or some stagnant Web site. And from our continuously updated supporting Web site, BusinessBestPractices.com, you'll be able to access more in-depth information on the show's "take-aways."

If you experience any difficulty, please send an

email to support@businessbestpractices.com .



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