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Business Best Practices Radio Show--3-11-05
Connecting people with the knowledge that produces results
Host: Jesse "Bottom Line Guy" Wacht
Co-founder, Business Best Practices.com


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Listen to the Show Archive by Clicking
the Appropriate Media Link for
each Segment in the Agenda Below.


Contributing Editor: Howard Putnam
Ex-CEO Southwest Airlines
Appears first Friday of every month


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Show Agenda and Guests
Friday, March 11, 2005
Management & Leadership
8:00-8:15 AM PST


Eric's Business Profile

Eric's Personal Site



Leading Generation Why (18-24 year olds) to Productivity

Eric Chester, Speaker, Consultant
and Author of Employing Generation Why



  • How to stop pulling your hair out over their different values and get Generation Why to happily produce more
  • How to tap into Generation Why’s bottomless well of creativity and innovation to overwhelm your competition
  • No resources? Not to worry, Generation Why can show you how to get the most done with minimum effort and (almost) no resources.
Customer Acquisition & Retention
8:15-8:30 AM PST


Eric's Business Profile

Eric's Personal Site



Developing Generation Why Salespeople and Service People

Eric Chester, Speaker, Consultant
and Author of Employing Generation Why


  • 4 critical criteria for rewarding Generation Why that will get you their attention for more than a nanosecond
  • 3 Things you can do to keep them motivated, engaged and connected that won’t cost you anything
  • How to reward them with money (do it wrong and you might as well burn the money for all the good it’s going to do)
Customer Loyalty & Communication
8:30-8:45 AM PST


Eric's Business Profile

Eric's Personal Site



Communicating with Generation Why

Eric Chester, Speaker, Consultant
and Author of Employing Generation Why



  • Why you MUST “connect” with Generation Why to stay competitive
  • 8 surefire ways to connect and remain connected (it’s not as hard as you might think it is)
  • 7 landmines waiting to blow up in your face and disconnect you from your workforce (do too many of these and they will leave in droves)
Bottom-line Wrap-up plus Q & A
8:45-9:00 AM PST




Bottom-line Wrap-up plus Q & A
Host, Jesse Wacht with Eric Chester


  • Putting It All Together: Insights, Input and Integration of the topics from today's guest with Jesse and Eric as they wrap up and give their take from a people, process and management implementation angle.


Past Show Agendas with Links to Archives

9/24/04--Four Segments - Putnam, McKain, Gitomer, Putnam/Wacht

10/1/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht


10/8/04--Four Segments - Faust, Alessandra, Alessandra, Faust/Wacht

10/15/04--Four Segments - CRM, Roebke, Higby, Davis/Wacht

10/22/04--Four Segments - Jensen, Parinello, Jensen, Parinello/Wacht

10/29/04--Four Segments - Temple, Cathcart, Cathcart Temple/Wacht

11/05/04--Four Segments - Putnam, Stein, Alessandra, Putnam/Wacht

11/12/04--Replay of Premier Show Featuring- Putnam, McKain, Gitomer, Putnam/Wacht

11/19/04--Four Segments - Downs, Downs, Brody, Downs/Wacht

11/26/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht

12/03/04--“Best Of” Strategies to Create a Competitive Advantage in 2005

12/10/04--Four Segments - Boyd/Watt, Buterin, Boyd/Watt, Buterin/Boyd/Watt&Wacht

12/17/04--Four Segments - Reid Smith for 3 segments then Reid Smith&Wacht

12/24/04--Special Holiday Replay of The "Best Of" Show on 12/3/04

12/31/04--Special Holiday Replay of The "Best Of" Show on 12/3/04

01/07/05--Howard & Jesse QA Show

01/14/05--Four Segments - Kostner, Kostner, Pinskey, Kostner&Wacht

01/21/05--Four Segments - Faust, Stein, Stein, Faust & Wacht

01/28/05--Four Segments - Lucas, Thomas, Thomas, Lucas & Wacht

02/04/05--Four Segments - Putnam & Wacht, Fitzgerald, Fitzgerald, Putnam & Wacht

02/11/05--Four Segments - Bethel, McMahon, McMahon, Bethel & Wacht

02/18/05--Four Segments - Allan Hoffmanner and Jesse Wacht

02/25/05--Special January 14, 2005 Replay

03/4/05--Special February 4, 2005 Replay


About Business Best Practice Radio

Internet radio with a supporting Web site...a powerful combination for delivering business best practices that you can quickly absorb and immediately apply to your business.

In each of the four 15-minute segments of the Internet radio show you "take-away" fresh, up-to-the-minute, concise modules of information from world-class business experts that will leave your competitors in the dust. Information that you can't get in print or some stagnant Web site. And from our continuously updated supporting Web site, BusinessBestPractices.com, you'll be able to access more in-depth information on the show's "take-aways."

If you experience any difficulty, please send an

email to support@businessbestpractices.com .



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