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Business Best Practices Radio Show
April 1, 2005
Connecting people with the knowledge that produces results
Host: Jesse "Bottom Line Guy" Wacht
Co-founder, Business Best Practices.com

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Listen to the Show Archive by Clicking
the Appropriate Media Link for
each Segment in the Agenda Below.

Contributing Editor: Howard Putnam
Ex-CEO Southwest Airlines
Appears first Friday of every month

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Show Agenda and Guests
Friday, April 1, 2005
Management & Leadership
8:00-8:09 AM PST

Business Profile

Howard's Personal Site

Monthly Q&A Segment with questions on Multiplying Leaders and Increasing Manager Performance

Howard Putnam, Contributing Editor and Ex-CEO of Southwest Airlines

  • How to distill all your communication options into two actionable categories
  • Internet Corporate Radio: Tough competition for web conferences? A new paradigm for group communication.it
  • The optimum length for a communication has changed…again! Find out how long you can communicate without boring your audience to tears.
Customer Acquisition & Retention
8:13-8:23 AM PST

Mark's Business Profile

Mark's Personal Site

The Power of Personal Accountability

Mark Samuel, President and Founder of IMPAQ, Author of The Accountability Revolution

  • How to use accountability to raise performance and morale, get fast results (within 3-9 months) and sustain a high level of performance (5+ years) in your organization
  • 3 kinds of accountability you must have in your organization to maintain a high level of performance (you’re losing if you’re missing any one of them)
  • Doing a excellent job managing your own department isn’t good enough anymore…find out what you need to do to get to the next level of excellence
Customer Loyalty & Communication
8:27-8:38 AM PST

Mark's Business Profile

Mark's Personal Site

The Power of Personal Accountability, continued

Mark Samuel, President and Founder of IMPAQ, Author of The Accountability Revolution

  • The Accountability Loop: the key to dealing with change and avoiding the “blame game”
  • How to break through the “Wall of Fear” that separates individuals, your team and your organization from massive success
  • Turf Wars! How they can sabotage performance and morale and what you must do to keep the peace
Bottom-line Wrap-up plus Q & A
8:42-8:52 AM PST

Monthly Q & A Segment plus Bottom-line Wrap-up, Host, Jesse Wacht with Howard Putnam

  • Putting It All Together: Insights, Input and Integration of the topics from Jesse and Howard as they wrap up and give their take from a people, process and management implementation angle.

Past Show Agendas with Links to Archives

9/24/04--Four Segments - Putnam, McKain, Gitomer, Putnam/Wacht

10/1/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht

10/8/04--Four Segments - Faust, Alessandra, Alessandra, Faust/Wacht

10/15/04--Four Segments - CRM, Roebke, Higby, Davis/Wacht

10/22/04--Four Segments - Jensen, Parinello, Jensen, Parinello/Wacht

10/29/04--Four Segments - Temple, Cathcart, Cathcart Temple/Wacht

11/05/04--Four Segments - Putnam, Stein, Alessandra, Putnam/Wacht

11/12/04--Replay of Premier Show Featuring- Putnam, McKain, Gitomer, Putnam/Wacht

11/19/04--Four Segments - Downs, Downs, Brody, Downs/Wacht

11/26/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht

12/03/04--“Best Of” Strategies to Create a Competitive Advantage in 2005

12/10/04--Four Segments - Boyd/Watt, Buterin, Boyd/Watt, Buterin/Boyd/Watt&Wacht

12/17/04--Four Segments - Reid Smith for 3 segments then Reid Smith&Wacht

12/24/04--Special Holiday Replay of The "Best Of" Show on 12/3/04

12/31/04--Special Holiday Replay of The "Best Of" Show on 12/3/04

01/07/05--Howard & Jesse QA Show

01/14/05--Four Segments - Kostner, Kostner, Pinskey, Kostner&Wacht

01/21/05--Four Segments - Faust, Stein, Stein, Faust & Wacht

01/28/05--Four Segments - Lucas, Thomas, Thomas, Lucas & Wacht

02/04/05--Four Segments - Putnam & Wacht, Fitzgerald, Fitzgerald, Putnam & Wacht

02/11/05--Four Segments - Bethel, McMahon, McMahon, Bethel & Wacht

02/18/05--Four Segments - Allan Hoffmanner and Jesse Wacht

02/25/05--Special January 14, 2005 Replay

03/4/05--Special February 4, 2005 Replay

03/11/05--Eric Chester with Jesse Wacht

03/18/05--Four Segments - Murch, Cahn, Cahn, Murch & Wacht

03/25/05--Special December 3, 2004 Replay

About Business Best Practice Radio

Internet radio with a supporting Web site...a powerful combination for delivering business best practices that you can quickly absorb and immediately apply to your business.

In each of the four 15-minute segments of the Internet radio show you "take-away" fresh, up-to-the-minute, concise modules of information from world-class business experts that will leave your competitors in the dust. Information that you can't get in print or some stagnant Web site. And from our continuously updated supporting Web site, BusinessBestPractices.com, you'll be able to access more in-depth information on the show's "take-aways."

If you experience any difficulty, please send an

email to support@businessbestpractices.com .