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Business Best Practices Radio Show--4/22/05
Connecting people with the knowledge that produces results
Host: Jesse "Bottom Line Guy" Wacht
Co-founder, Business Best Practices.com


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Listen to the Show Archive by Clicking
the Appropriate Media Link for
each Segment in the Agenda Below.


Contributing Editor: Howard Putnam
Ex-CEO Southwest Airlines
Appears first Friday of every month


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Show Agenda and Guests
Friday, April 22, 2005
>
Management & Leadership
8:00-8:09 AM PST


Business Profile

Eric's Personal Site




Getting Them to Give a Damn (Generation Why =18-24 year olds) to Increase Productivity

Eric Chester, Speaker, Consultant,
Author of Employing Generation Why and Getting Them to Give a Dam


  • Core Understanding = That was then, this is NOW – the Pagoda Principle to see why everything has changed
  • Who’s calling the Shots – Us versus Them (Kidployees)
  • Understanding the shift in Work Ethic
  • The Opposite ends of the Getting them to Give a Damn Continuum – Saboteurs vs.. Total Buy-in
>
Customer Acquisition & Retention
8:15-8:30 AM PST


Business Profile

Eric's Personal Site




To Get Them to Give a Damn – Get Inside the mind of your front line and Start with Those Who Do

Eric Chester, Speaker, Consultant,
Author of Employing Generation Why and Getting Them to Give a Dam


  • Applying Your Opie ideal – profile of today’s Opie and how to recognize them
  • How to find them = get inside the mind of your Front Line
  • Avoid confusing “best” with “right” in shopping for the “right” Kidployees
>
Customer Loyalty & Communication
8:30-8:45 AM PST


Business Profile

Eric's Personal Site




To Get Them to Give a Damn - Surefire Ways to Connect and Avoid Disconnection Landmines

Eric Chester, Speaker, Consultant,
Author of Employing Generation Why and Getting Them to Give a Dam


  • Connecting with them is an Inside Job
  • How to Create Buy-in from Day One – at Orientation not Skills Training
  • Continually reinvent your training - Train the Why not just the What, Make it Fun, Interactive and Engaging
>
Bottom-line Wrap-up plus Q & A
8:45-9:00 AM PST


Jesse's Business Profile



Bottom-line Wrap-up plus Q & A

Host, Jesse Wacht with Eric Chester


  • Putting It All Together: Insights, Input and Integration of the topics from today's guest with Jesse and Eric as they wrap up and give their take from a people, process and management implementation angle.


Past Show Agendas with Links to Archives

9/24/04--Four Segments - Putnam, McKain, Gitomer, Putnam/Wacht

10/1/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht


10/8/04--Four Segments - Faust, Alessandra, Alessandra, Faust/Wacht

10/15/04--Four Segments - CRM, Roebke, Higby, Davis/Wacht

10/22/04--Four Segments - Jensen, Parinello, Jensen, Parinello/Wacht

10/29/04--Four Segments - Temple, Cathcart, Cathcart Temple/Wacht

11/05/04--Four Segments - Putnam, Stein, Alessandra, Putnam/Wacht

11/12/04--Replay of Premier Show Featuring- Putnam, McKain, Gitomer, Putnam/Wacht

11/19/04--Four Segments - Downs, Downs, Brody, Downs/Wacht

11/26/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht

12/03/04--“Best Of” Strategies to Create a Competitive Advantage in 2005

12/10/04--Four Segments - Boyd/Watt, Buterin, Boyd/Watt, Buterin/Boyd/Watt&Wacht

12/17/04--Four Segments - Reid Smith for 3 segments then Reid Smith&Wacht

12/24/04--Special Holiday Replay of The "Best Of" Show on 12/3/04

12/31/04--Special Holiday Replay of The "Best Of" Show on 12/3/04

01/07/05--Howard & Jesse QA Show

01/14/05--Four Segments - Kostner, Kostner, Pinskey, Kostner&Wacht

01/21/05--Four Segments - Faust, Stein, Stein, Faust & Wacht

01/28/05--Four Segments - Lucas, Thomas, Thomas, Lucas & Wacht

02/04/05--Four Segments - Putnam & Wacht, Fitzgerald, Fitzgerald, Putnam & Wacht

02/11/05--Four Segments - Bethel, McMahon, McMahon, Bethel & Wacht

02/18/05--Four Segments - Allan Hoffmanner and Jesse Wacht

02/25/05--Special January 14, 2005 Replay

03/4/05--Special February 4, 2005 Replay

03/11/05--Eric Chester with Jesse Wacht

03/18/05--Four Segments - Murch, Cahn, Cahn, Murch & Wacht

03/25/05--Special December 3, 2004 Replay

04/01/05--Four Segments - Putnam, Samuel, Samuel, Putnam & Wacht

04/08/05--Special 12/5/05 Replay

04/15/05--Susan Willett Bird



About Business Best Practice Radio

Internet radio with a supporting Web site...a powerful combination for delivering business best practices that you can quickly absorb and immediately apply to your business.

In each of the four 15-minute segments of the Internet radio show you "take-away" fresh, up-to-the-minute, concise modules of information from world-class business experts that will leave your competitors in the dust. Information that you can't get in print or some stagnant Web site. And from our continuously updated supporting Web site, BusinessBestPractices.com, you'll be able to access more in-depth information on the show's "take-aways."

If you experience any difficulty, please send an

email to support@businessbestpractices.com .



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