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Business Best Practices Radio Show--4/22/05 Connecting people with the knowledge that produces results |
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Host: Jesse "Bottom Line Guy" Wacht Co-founder, Business Best Practices.com
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Listen to the Show Archive by Clicking the Appropriate Media Link for
each Segment in the Agenda Below.
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Contributing Editor: Howard Putnam Ex-CEO Southwest Airlines Appears first Friday of every month
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Send Me Weekly Show Agenda:
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Show Agenda and Guests
Friday, April 22, 2005 |
Management & Leadership
8:00-8:09 AM PST
Business Profile
Eric's Personal Site


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Getting Them to Give a Damn (Generation Why =18-24 year olds) to Increase Productivity
Eric Chester, Speaker, Consultant, Author of Employing Generation Why and Getting Them to Give a Dam
- Core Understanding = That was then, this is NOW – the Pagoda Principle to see why everything has changed
- Who’s calling the Shots – Us versus Them (Kidployees)
- Understanding the shift in Work Ethic
- The Opposite ends of the Getting them to Give a Damn Continuum – Saboteurs vs.. Total Buy-in
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Customer Acquisition & Retention
8:15-8:30 AM PST
Business Profile
Eric's Personal Site


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To Get Them to Give a Damn – Get Inside the mind of your front line and Start with Those Who Do
Eric Chester, Speaker, Consultant, Author of Employing Generation Why and Getting Them to Give a Dam
- Applying Your Opie ideal – profile of today’s Opie and how to recognize them
- How to find them = get inside the mind of your Front Line
- Avoid confusing “best” with “right” in shopping for the “right” Kidployees
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Customer Loyalty & Communication
8:30-8:45 AM PST
Business Profile
Eric's Personal Site


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To Get Them to Give a Damn - Surefire Ways to Connect and Avoid Disconnection Landmines
Eric Chester, Speaker, Consultant, Author of Employing Generation Why and Getting Them to Give a Dam
- Connecting with them is an Inside Job
- How to Create Buy-in from Day One – at Orientation not Skills Training
- Continually reinvent your training - Train the Why not just the What, Make it Fun, Interactive and Engaging
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Bottom-line Wrap-up plus Q & A
8:45-9:00 AM PST
Jesse's Business Profile


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Bottom-line Wrap-up plus Q & A
Host, Jesse Wacht with Eric Chester
- Putting It All Together: Insights, Input and Integration of the topics from today's guest with Jesse and Eric as they wrap up and give their take from a people, process and management implementation angle.
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Past Show Agendas with Links to Archives
9/24/04--Four Segments - Putnam, McKain, Gitomer, Putnam/Wacht
10/1/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht
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10/8/04--Four Segments - Faust, Alessandra, Alessandra, Faust/Wacht
10/15/04--Four Segments - CRM, Roebke, Higby, Davis/Wacht
10/22/04--Four Segments - Jensen, Parinello, Jensen, Parinello/Wacht
10/29/04--Four Segments - Temple, Cathcart, Cathcart Temple/Wacht
11/05/04--Four Segments - Putnam, Stein, Alessandra, Putnam/Wacht
11/12/04--Replay of Premier Show Featuring- Putnam, McKain, Gitomer, Putnam/Wacht
11/19/04--Four Segments - Downs, Downs, Brody, Downs/Wacht
11/26/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht
12/03/04--“Best Of” Strategies to Create a Competitive Advantage in 2005
12/10/04--Four Segments - Boyd/Watt, Buterin, Boyd/Watt, Buterin/Boyd/Watt&Wacht
12/17/04--Four Segments - Reid Smith for 3 segments then Reid Smith&Wacht
12/24/04--Special Holiday Replay of The "Best Of" Show on 12/3/04
12/31/04--Special Holiday Replay of The "Best Of" Show on 12/3/04
01/07/05--Howard & Jesse QA Show
01/14/05--Four Segments - Kostner, Kostner, Pinskey, Kostner&Wacht
01/21/05--Four Segments - Faust, Stein, Stein, Faust & Wacht
01/28/05--Four Segments - Lucas, Thomas, Thomas, Lucas & Wacht
02/04/05--Four Segments - Putnam & Wacht, Fitzgerald, Fitzgerald, Putnam & Wacht
02/11/05--Four Segments - Bethel, McMahon, McMahon, Bethel & Wacht
02/18/05--Four Segments - Allan Hoffmanner and Jesse Wacht
02/25/05--Special January 14, 2005 Replay
03/4/05--Special February 4, 2005 Replay
03/11/05--Eric Chester with Jesse Wacht
03/18/05--Four Segments - Murch, Cahn, Cahn, Murch & Wacht
03/25/05--Special December 3, 2004 Replay
04/01/05--Four Segments - Putnam, Samuel, Samuel, Putnam & Wacht
04/08/05--Special 12/5/05 Replay
04/15/05--Susan Willett Bird
About Business Best Practice Radio
Internet radio with a supporting Web site...a powerful combination for delivering business best practices that you can quickly absorb and immediately apply to your business.
In each of the four 15-minute segments of the Internet radio show you "take-away" fresh, up-to-the-minute, concise modules of information from world-class business experts that will leave your competitors in the dust. Information that you can't get in print or some stagnant Web site. And from our continuously updated supporting Web site, BusinessBestPractices.com, you'll be able to access more in-depth information on the show's "take-aways."
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