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Business Best Practices Radio Show--06/02/06
Connecting people with the knowledge that produces results |
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 Host: Jesse "Bottom Line Guy" Wacht
Co-founder, Business Best Practices.com
Email the Host
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Listen to the Show Archive by Clicking
the Appropriate Media Link for
each Segment in the Agenda Below.
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 Contributing Editor: Howard Putnam
Ex-CEO Southwest Airlines
Appears first Friday of every month
Email the Editor
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Send Me Weekly Show Agenda:
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Show Agenda and Guests
Friday, June 2, 2006
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Management & Leadership
8:00-8:09 AM PST
Business Profile
Howard's Personal Site
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Knowledge-based Competitive Advantages – Is it what you say or the way you deliver it?
Howard Putnam, Contributing Editor and Former-CEO of Southwest Airlines
Making what you say more targeted, concise, easier to access and digestible from the CUSTOMER'S TIME and ACCESS PERSPECTIVE (the receiver of the knowledge!) is the process that Howard Putnam, former CEO of Southwest Airlines will discuss to improve your customer relationships and bottom line results.
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Management & Leadership Case Study
8:13-8:23 AM PST
Business Profile
Howard's Personal Site
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The Objectives and Desired Results of a eBroadcast Knowledge Delivery Process
Howard Putnam, Contributing Editor and Former-CEO of Southwest Airlines
Howard reviews the key objectives of delivering the right “chunks” of knowledge at the right time to all your key customers.
- to employees to create more productive and loyal employees
- to business partners to make increase their sales effectiveness
- to prospects to establish better relationships that make it easier for them to buy
- to customers to make it easier for them to continue doing business with you to
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Sales & Marketing
8:27-8:38 AM PST
Business Profile
Howard's Personal Site
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The Objectives and Desired Results of a eBroadcast Knowledge Delivery Process, Continued.
Howard Putnam, Contributing Editor and Former-CEO of Southwest Airlines
Howard reviews the key objectives of delivering the right “chunks” of knowledge at the right time to all your key customers.
- to employees to create more productive and loyal employees
- to business partners to make increase their sales effectiveness
- to prospects to establish better relationships that make it easier for them to buy
- to customers to make it easier for them to continue doing business with you to
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Show Wrap-Up
8:42-8:52 AM PST
Business Profile
Howard's Personal Site
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Summary: How to create a Business eBroadcast System as a Communication Weapon that can achieve the results discussed on the show
Howard Putnam, Contributing Editor and Former-CEO of Southwest Airlines
Howard and Jesse highlight and give vivid examples of 1+2+3 delivery process of getting people what they need to know when they need to know it -- using the same toolset and strategy Business Best Practice guests have been refining since late 2004.
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Past Show Agendas with Links to Archives
9/24/04--Four Segments - Putnam, McKain, Gitomer, Putnam/Wacht
10/1/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht
10/8/04--Four Segments - Faust, Alessandra, Alessandra, Faust/Wacht
10/15/04--Four Segments - CRM, Roebke, Higby, Davis/Wacht
10/22/04--Four Segments - Jensen, Parinello, Jensen, Parinello/Wacht
10/29/04--Four Segments - Temple, Cathcart, Cathcart Temple/Wacht
11/05/04--Four Segments - Putnam, Stein, Alessandra, Putnam/Wacht
11/12/04--Replay of Premier Show Featuring- Putnam, McKain, Gitomer, Putnam/Wacht
11/19/04--Four Segments - Downs, Downs, Brody, Downs/Wacht
11/26/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht
12/03/04--“Best Of” Strategies to Create a Competitive Advantage in 2005
12/10/04--Four Segments - Boyd/Watt, Buterin, Boyd/Watt, Buterin/Boyd/Watt&Wacht
12/17/04--Four Segments - Reid Smith for 3 segments then Reid Smith&Wacht
12/24/04--Special Holiday Replay of The "Best Of" Show on 12/3/04
12/31/04--Special Holiday Replay of The "Best Of" Show on 12/3/04
01/07/05--Howard & Jesse QA Show
01/14/05--Four Segments - Kostner, Kostner, Pinskey, Kostner&Wacht
01/21/05--Four Segments - Faust, Stein, Stein, Faust & Wacht
01/28/05--Four Segments - Lucas, Thomas, Thomas, Lucas & Wacht
02/04/05--Four Segments - Putnam & Wacht, Fitzgerald, Fitzgerald, Putnam & Wacht
02/11/05--Four Segments - Bethel, McMahon, McMahon, Bethel & Wacht
02/18/05--Four Segments - Allan Hoffmanner and Jesse Wacht
02/25/05--Special January 14, 2005 Replay
03/4/05--Special February 4, 2005 Replay
03/11/05--Eric Chester with Jesse Wacht
03/18/05--Four Segments - Murch, Cahn, Cahn, Murch & Wacht
03/25/05--Special December 3, 2004 Replay
04/01/05--Four Segments - Putnam, Samuel, Samuel, Putnam & Wacht
04/08/05--Special 12/5/05 Replay
04/15/05--Susan Willett Bird
04/22/05--Eric Chester
04/29/05--Special 1/14/05 Replay
05/06/05--Putnam, Putnam/Murch, Putnam/Murch, Putnam/Wacht
06/03/05--Putnam, Putnam/Murch, Putnam/Murch, Putnam/Murch/Wacht
06/10/05--Faust, McMahon, McMahon, Faust/Wacht
06/17/05--Bill Jensen and Jesse Wacht
06/24/05--Kostner, Alessandra, Alessandra, Kostner/Wacht
07/01/05--Putnam, Thomas, Thomas, Wacht/Putnam
07/08/05--Special Series Recap Replay
07/15/05--George Lucas with Jesse Wacht
07/22 through 8/19 - Summer Hiatus, Replays of 6/17, 6/24, 7/1, and 7/15
08/26/05--Michael Bungay Stanier with Jesse Wacht
09/02/05--Labor Day Replay of 6-2-05 Show
09/09/05--Putnam and Murch with Wacht
10/07/05--Putnam and Murch with Wacht
10/14/05--Replay of 10/7/05 show
10/21/05--Another Replay of 10/7/05 show
10/28/05--One More Replay of 10/7/05 show
11/04/05--Howard Putnam and Jess Wacht Monthly QA Show
11/11/05--Replay of Monthly QA Show
11/18/05--Replay of Monthly QA Show
11/25/05--Replay of Monthly QA Show
12/2/05--Special Year End Show
12/9/05, 12/16/05 & 12/23/05--Special Year End Show REPLAY
1/6/06--2006 Year Kick-Off Show with Howard Putnam
1/13/06 & 1/20/06 & 1/27/06--A Replay of the 2006 Year Kick-Off Show with Howard Putnam
2/3/06--Special Q&A Clarification Show with Howard Putnam
2/10/06, 2/17/06 & 2/24/06--A Replay of the 2/3/06 Special Show
3/3/06--Another special Q&A Clarification Show with Howard Putnam
3/10/06, 3/17/06, 3/24/06--Replay of 3/3/06 Show
About Business Best Practice Radio
Internet radio with a supporting Web site...a powerful combination for delivering business best practices that you can quickly absorb and immediately apply to your business.
In each of the four 15-minute segments of the Internet radio show you "take-away" fresh, up-to-the-minute, concise modules of information from world-class business experts that will leave your competitors in the dust. Information that you can't get in print or some stagnant Web site. And from our continuously updated supporting Web site, BusinessBestPractices.com, you'll be able to access more in-depth information on the show's "take-aways."
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