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Business Best Practices Radio Show Archive--6/3/05
Connecting people with the knowledge that produces results |
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 Host: Jesse "Bottom Line Guy" Wacht
Co-founder, Business Best Practices.com
Email the Host
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Listen to the Show Archive by Clicking
the Appropriate Media Link for
each Segment in the Agenda Below.
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 Contributing Editor: Howard Putnam
Ex-CEO Southwest Airlines
Appears first Friday of every month
Email the Editor
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Send Me Weekly Show Agenda:
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Show Agenda and Guests
Friday, June 3, 2005 |
Management & Leadership
8:00-8:09 AM PST
 Howard's Business Profile
Howard's Personal Site
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3 Management Strategies to Kick Your Competition's Butt via a Rapid Knowledge Delivery (Hint: radio/communication)
Howard Putnam, Contributing Editor
and Ex-CEO of Southwest Airlines
- How you can update, involve and reinforce you company vision and mission as an ongoing strategic process.
- How to build a knowledge based culture throughout your organization.
- How to do the above faster, better and less expensively with tools that reflect today's changing rules of engagement.
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Customer Acquisition & Retention
8:13-8:23 AM PST
 Chris's Business Profile
Chris's Company Site
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3 Sales and Marketing Strategies to Kick Your Competition's Butt via a Rapid Knowledge Delivery Plan (Hint: radio/communication)
Howard Putnam, Contributing Editor
and Ex-CEO of Southwest Airlines
Chris Murch, President of wsRadio
- How to Leverage Sales Best Practices from inside and outside your organization on a 24/7 basis.
- Differentiate, Differentiate, Differentiate in your customer's eyes - people, products and business value.
- How to Sell More by marketing, prospecting and selling in a way that your customer needs to buy (and hear).
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Customer Acquisition & Retention
8:27-8:38 AM PST
Howard's Business Profile
Howard's Personal Site
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3 Customer and Brand Loyalty Strategies to Kick Your Competition's Butt via a Rapid Knowledge Delivery Plan (Hint: radio/communication)
Howard Putnam, Contributing Editor
and Ex-CEO of Southwest Airlines
Chris Murch, President of wsRadio
- How to create the intangible features that are the keys to Brand and Customer Loyalty - ones competitors can't match!
- Online loyalty? Going beyond the sameness of web sites and email newsletters to create real customer business value.
- Communicate, Communicate, Communicate - how to make it a two way street that creates customers who are apostles (raving fans, etc.)
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Monthly Q & A Segment plus Bottom-line Wrap-up
8:42-8:52 AM PST
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Wrap-up of Today's Nine Strategies and a preview of the next four shows in the Rapid Knowledge Delivery Series
Howard Putnam, Contributing Editor
and Ex-CEO of Southwest Airlines
- Putting It All Together: Howard and Jesse review how to execute a plan that can simultaneously executes the nine strategies discussed today PLUS a preview of the four upcoming shows that will demonstrate different tactical variations that can be applied to your organization.
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Past Show Agendas with Links to Archives
9/24/04--Four Segments - Putnam, McKain, Gitomer, Putnam/Wacht
10/1/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht
10/8/04--Four Segments - Faust, Alessandra, Alessandra, Faust/Wacht
10/15/04--Four Segments - CRM, Roebke, Higby, Davis/Wacht
10/22/04--Four Segments - Jensen, Parinello, Jensen, Parinello/Wacht
10/29/04--Four Segments - Temple, Cathcart, Cathcart Temple/Wacht
11/05/04--Four Segments - Putnam, Stein, Alessandra, Putnam/Wacht
11/12/04--Replay of Premier Show Featuring- Putnam, McKain, Gitomer, Putnam/Wacht
11/19/04--Four Segments - Downs, Downs, Brody, Downs/Wacht
11/26/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht
12/03/04--“Best Of” Strategies to Create a Competitive Advantage in 2005
12/10/04--Four Segments - Boyd/Watt, Buterin, Boyd/Watt, Buterin/Boyd/Watt&Wacht
12/17/04--Four Segments - Reid Smith for 3 segments then Reid Smith&Wacht
12/24/04--Special Holiday Replay of The "Best Of" Show on 12/3/04
12/31/04--Special Holiday Replay of The "Best Of" Show on 12/3/04
01/07/05--Howard & Jesse QA Show
01/14/05--Four Segments - Kostner, Kostner, Pinskey, Kostner&Wacht
01/21/05--Four Segments - Faust, Stein, Stein, Faust & Wacht
01/28/05--Four Segments - Lucas, Thomas, Thomas, Lucas & Wacht
02/04/05--Four Segments - Putnam & Wacht, Fitzgerald, Fitzgerald, Putnam & Wacht
02/11/05--Four Segments - Bethel, McMahon, McMahon, Bethel & Wacht
02/18/05--Four Segments - Allan Hoffmanner and Jesse Wacht
02/25/05--Special January 14, 2005 Replay
03/4/05--Special February 4, 2005 Replay
03/11/05--Eric Chester with Jesse Wacht
03/18/05--Four Segments - Murch, Cahn, Cahn, Murch & Wacht
03/25/05--Special December 3, 2004 Replay
04/01/05--Four Segments - Putnam, Samuel, Samuel, Putnam & Wacht
04/08/05--Special 12/5/05 Replay
04/15/05--Susan Willett Bird
04/22/05--Eric Chester
04/29/05--Special 1/14/05 Replay
05/06/05--Putnam, Putnam/Murch, Putnam/Murch, Putnam/Wacht
About Business Best Practice Radio
Internet radio with a supporting Web site...a powerful combination for delivering business best practices that you can quickly absorb and immediately apply to your business.
In each of the four 15-minute segments of the Internet radio show you "take-away" fresh, up-to-the-minute, concise modules of information from world-class business experts that will leave your competitors in the dust. Information that you can't get in print or some stagnant Web site. And from our continuously updated supporting Web site, BusinessBestPractices.com, you'll be able to access more in-depth information on the show's "take-aways."
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