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Business Best Practices Radio Show Archive--06/17/05
Connecting people with the knowledge that produces results


Host: Jesse "Bottom Line Guy" Wacht
Co-founder, Business Best Practices.com


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Listen to the Show Archive by Clicking
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each Segment in the Agenda Below.


Contributing Editor: Howard Putnam
Ex-CEO Southwest Airlines
Appears first Friday of every month


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Show Agenda and Guests
Third of Five Special Shows Focusing on Rapid Knowledge Delivery and Corporate Internet Radio
Friday, June 17, 2005
Management & Leadership
8:00-8:09 AM PST


Business Profile

Bill's Personal Site



Time Leveraging Management Strategies to Kick Your Competition's Butt via Rapid Knowledge Delivery

Bill Jensen, Author, Speaker,
CEO of The Jensen Group


  • For YOU (not them) to get to the point.
  • For you to touch them emotionally by answering their question Why should I care?
  • For you to be unbelievably clear about what they should do next.
  • How to use a Rapid Knowledge toolset and process to do all of the above.
Customer Acquisition & Retention
8:13-8:23 AM PST


Business Profile

Bill's Personal Site



Time Leveraging Sales & Marketing Strategies to Kick Your Competition's Butt via Rapid Knowledge Delivery

Bill Jensen, Author, Speaker,
CEO of The Jensen Group


  • The 5 basics of any relationship enhancing customer communication.
  • How the basics apply to of writing the Ultimate Email.
  • How to effectively connect with customers as individuals via email.
  • How to use a Rapid Knowledge toolset and process to do all of the above.
Customer Acquisition & Retention
8:27-8:38 AM PST


Business Profile

Bill's Personal Site



Time Leveraging Customer Loyalty Strategies to Kick Your Competition's Butt via Rapid Knowledge Delivery

Bill Jensen, Author, Speaker,
CEO of The Jensen Group


  • The 5 critical questions that as the basis of relationship building effectiveness.
  • Be More Time Efficient (for THEM) and you will build Loyalty.
  • Increase Impact, Understanding and the Ease of Doing Business.
  • How to use a Rapid Knowledge toolset and process to do all of the above.
Knowledge Delivery Wrap-Up-- Be Concise, Targeted and Time Efficient
8:42-8:52 AM PST




Host Jesse Wacht with Bill Jensen,
Author, Speaker, CEO of The Jensen Group

  • Putting It All Together: Insights, Input and Integration of all the topics from today's show with Jesse and Bill Jensen as they wrap up and give their take from a people, process and management implementation angle.


Past Show Agendas with Links to Archives

9/24/04--Four Segments - Putnam, McKain, Gitomer, Putnam/Wacht

10/1/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht


10/8/04--Four Segments - Faust, Alessandra, Alessandra, Faust/Wacht

10/15/04--Four Segments - CRM, Roebke, Higby, Davis/Wacht

10/22/04--Four Segments - Jensen, Parinello, Jensen, Parinello/Wacht

10/29/04--Four Segments - Temple, Cathcart, Cathcart Temple/Wacht

11/05/04--Four Segments - Putnam, Stein, Alessandra, Putnam/Wacht

11/12/04--Replay of Premier Show Featuring- Putnam, McKain, Gitomer, Putnam/Wacht

11/19/04--Four Segments - Downs, Downs, Brody, Downs/Wacht

11/26/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht

12/03/04--“Best Of” Strategies to Create a Competitive Advantage in 2005

12/10/04--Four Segments - Boyd/Watt, Buterin, Boyd/Watt, Buterin/Boyd/Watt&Wacht

12/17/04--Four Segments - Reid Smith for 3 segments then Reid Smith&Wacht

12/24/04--Special Holiday Replay of The "Best Of" Show on 12/3/04

12/31/04--Special Holiday Replay of The "Best Of" Show on 12/3/04

01/07/05--Howard & Jesse QA Show

01/14/05--Four Segments - Kostner, Kostner, Pinskey, Kostner&Wacht

01/21/05--Four Segments - Faust, Stein, Stein, Faust & Wacht

01/28/05--Four Segments - Lucas, Thomas, Thomas, Lucas & Wacht

02/04/05--Four Segments - Putnam & Wacht, Fitzgerald, Fitzgerald, Putnam & Wacht

02/11/05--Four Segments - Bethel, McMahon, McMahon, Bethel & Wacht

02/18/05--Four Segments - Allan Hoffmanner and Jesse Wacht

02/25/05--Special January 14, 2005 Replay

03/4/05--Special February 4, 2005 Replay

03/11/05--Eric Chester with Jesse Wacht

03/18/05--Four Segments - Murch, Cahn, Cahn, Murch & Wacht

03/25/05--Special December 3, 2004 Replay

04/01/05--Four Segments - Putnam, Samuel, Samuel, Putnam & Wacht

04/08/05--Special 12/5/05 Replay

04/15/05--Susan Willett Bird

04/22/05--Eric Chester

04/29/05--Special 1/14/05 Replay

05/06/05--Putnam, Putnam/Murch, Putnam/Murch, Putnam/Wacht

06/03/05--Putnam, Putnam/Murch, Putnam/Murch, Putnam/Murch/Wacht

06/10/05--Faust, McMahon, McMahon, Faust/Wacht



About Business Best Practice Radio

Internet radio with a supporting Web site...a powerful combination for delivering business best practices that you can quickly absorb and immediately apply to your business.

In each of the four 15-minute segments of the Internet radio show you "take-away" fresh, up-to-the-minute, concise modules of information from world-class business experts that will leave your competitors in the dust. Information that you can't get in print or some stagnant Web site. And from our continuously updated supporting Web site, BusinessBestPractices.com, you'll be able to access more in-depth information on the show's "take-aways."

If you experience any difficulty, please send an

email to support@businessbestpractices.com .



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