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Business Best Practices Radio Show Archive--11/4/05
Connecting people with the knowledge that produces results


Host: Jesse "Bottom Line Guy" Wacht
Co-founder, Business Best Practices.com


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Listen to the Show Archive by Clicking
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each Segment in the Agenda Below.


Contributing Editor: Howard Putnam
Ex-CEO Southwest Airlines
Appears first Friday of every month


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Show Agenda and Guests


Friday, November 4, 2005
Management & Leadership
8:00-8:09 AM PST


Business Profile

Howard's Personal Site



Monthly Q&A – 9 Ways Companies can use Corporate Internet Radio to increase productivity and differentiation (Management and Leadership Targets)

Howard Putnam, Contributing Editor and Ex-CEO of Southwest Airlines


  • To Better Support Executive Development
  • As a Field Manager Communication and Involvement Mechanism
  • To instill Consistency and Differentiation from the Top Down to Your Customers.
Sales & Marketing
8:13-8:23 AM PST


Business Profile

Howard's Personal Site



Monthly Q&A – 9 Ways Companies can use Corporate Internet Radio to increase productivity and differentiation (Sales Targets)

Howard Putnam, Contributing Editor and Ex-CEO of Southwest Airlines


  • To teach, reinforce and support sales best practices
  • To Better Leverage Sales Managers’ Time and Communication
  • For Increased Sales Channel Productivity
  • Create Sales Differentiation in your customer's eyes
Customer Acquisition & Retention
8:27-8:38 AM PST


Business Profile

Howard's Personal Site



Monthly Q&A – 9 Ways Companies can use Corporate Internet Radio to increase productivity and differentiation (Prospect and Customer Targets)

Howard Putnam, Contributing Editor and Ex-CEO of Southwest Airlines



  • Differentiation in your customer's eyes - people, products and business value.
  • Impact on Brand and Customer Loyalty Strategies
  • Communicating beyond the sameness of web sites and email newsletters
Q&A Wrap-up of Today's Rapid Knowledge Delivery Show
8:42-8:52 AM PST


Business Profile

Howard's Personal Site



QA & Wrap Up – Summarizing the Rapid Knowledge Delivery Approach

Jesse Wacht, Host with
Howard Putnam, Contributing Editor
and Ex-CEO of Southwest Airlines
and Chris Murch, President of wsRadio



Putting It All Together: Howard, and Jesse put their CEO hats back on to review the common core of all the improvement strategies discussed today, as well as how to execute and implement a plan that can achieve your desired results.


Past Show Agendas with Links to Archives

9/24/04--Four Segments - Putnam, McKain, Gitomer, Putnam/Wacht

10/1/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht


10/8/04--Four Segments - Faust, Alessandra, Alessandra, Faust/Wacht

10/15/04--Four Segments - CRM, Roebke, Higby, Davis/Wacht

10/22/04--Four Segments - Jensen, Parinello, Jensen, Parinello/Wacht

10/29/04--Four Segments - Temple, Cathcart, Cathcart Temple/Wacht

11/05/04--Four Segments - Putnam, Stein, Alessandra, Putnam/Wacht

11/12/04--Replay of Premier Show Featuring- Putnam, McKain, Gitomer, Putnam/Wacht

11/19/04--Four Segments - Downs, Downs, Brody, Downs/Wacht

11/26/04--Four Segments - Putnam, Gitomer, Gitomer, Putnam/Wacht

12/03/04--“Best Of” Strategies to Create a Competitive Advantage in 2005

12/10/04--Four Segments - Boyd/Watt, Buterin, Boyd/Watt, Buterin/Boyd/Watt&Wacht

12/17/04--Four Segments - Reid Smith for 3 segments then Reid Smith&Wacht

12/24/04--Special Holiday Replay of The "Best Of" Show on 12/3/04

12/31/04--Special Holiday Replay of The "Best Of" Show on 12/3/04

01/07/05--Howard & Jesse QA Show

01/14/05--Four Segments - Kostner, Kostner, Pinskey, Kostner&Wacht

01/21/05--Four Segments - Faust, Stein, Stein, Faust & Wacht

01/28/05--Four Segments - Lucas, Thomas, Thomas, Lucas & Wacht

02/04/05--Four Segments - Putnam & Wacht, Fitzgerald, Fitzgerald, Putnam & Wacht

02/11/05--Four Segments - Bethel, McMahon, McMahon, Bethel & Wacht

02/18/05--Four Segments - Allan Hoffmanner and Jesse Wacht

02/25/05--Special January 14, 2005 Replay

03/4/05--Special February 4, 2005 Replay

03/11/05--Eric Chester with Jesse Wacht

03/18/05--Four Segments - Murch, Cahn, Cahn, Murch & Wacht

03/25/05--Special December 3, 2004 Replay

04/01/05--Four Segments - Putnam, Samuel, Samuel, Putnam & Wacht

04/08/05--Special 12/5/05 Replay

04/15/05--Susan Willett Bird

04/22/05--Eric Chester

04/29/05--Special 1/14/05 Replay

05/06/05--Putnam, Putnam/Murch, Putnam/Murch, Putnam/Wacht

06/03/05--Putnam, Putnam/Murch, Putnam/Murch, Putnam/Murch/Wacht

06/10/05--Faust, McMahon, McMahon, Faust/Wacht

06/17/05--Bill Jensen and Jesse Wacht

06/24/05--Kostner, Alessandra, Alessandra, Kostner/Wacht

07/01/05--Putnam, Thomas, Thomas, Wacht/Putnam

07/08/05--Special Series Recap Replay

07/15/05--George Lucas with Jesse Wacht

07/22 through 8/19 - Summer Hiatus, Replays of 6/17, 6/24, 7/1, and 7/15

08/26/05--Michael Bungay Stanier with Jesse Wacht

09/02/05--Labor Day Replay of 6-2-05 Show

09/09/05--Putnam and Murch with Wacht

10/07/05--Putnam and Murch with Wacht

10/14/05--Replay of 10/7/05 show

10/21/05--Another Replay of 10/7/05 show

10/28/05--One More Replay of 10/7/05 show



About Business Best Practice Radio

Internet radio with a supporting Web site...a powerful combination for delivering business best practices that you can quickly absorb and immediately apply to your business.

In each of the four 15-minute segments of the Internet radio show you "take-away" fresh, up-to-the-minute, concise modules of information from world-class business experts that will leave your competitors in the dust. Information that you can't get in print or some stagnant Web site. And from our continuously updated supporting Web site, BusinessBestPractices.com, you'll be able to access more in-depth information on the show's "take-aways."

If you experience any difficulty, please send an

email to support@businessbestpractices.com .



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